Refund Policy

 

Refund & Return Policy

1. Eligibility for Refunds & Returns

  • We accept returns only for damaged, defective, or incorrect items.
  • Customers must notify us within 3 days of receiving the product.

2. Non-Returnable Items

  • Customized or personalized 3D-printed items are non-refundable.
  • Used or damaged products due to customer handling are not eligible for returns.

3. Refund Process

  • Approved refunds will be processed within 7 days via the original payment method.
  • Shipping charges are non-refundable unless the return is due to our error.

4. Return Procedure

  • Contact our support team at ‘3dproducthubbd@gmail.com‘  with order details.
  • Ship the item back in its original packaging.
  • We will inspect the returned item and notify you of the approval or rejection of your refund.

For any concerns regarding refunds or returns, reach out to us at ‘3dproducthubbd@gmail.com‘.